Privacy Policy

Last updated: October 30, 2026.

This policy describes how Little Joy City uses information when you browse littlejoycity.com, place an order, create an account or contact us. For privacy questions or requests, email support@littlejoycity.com.

Information used by the store

Information you provide may include your name, email, billing and delivery addresses, optional phone number, selected products, order history and messages to customer support. If you create an account, the store also keeps account and sign-in information. Please do not email payment card numbers or identity documents.

The website and its service providers process technical information such as IP address, browser and device information, request logs and cookie identifiers to deliver pages, maintain shopping sessions, protect the store and diagnose problems.

How information is used

We use information to process payments and orders, calculate tax and shipping, arrange fulfillment, communicate order updates, respond to requests, handle returns and refunds, prevent misuse and maintain business records. If you separately request marketing messages, the information provided for that request is used to send them; you can ask to stop receiving marketing messages.

Payments, tax and fulfillment

Payment details are processed through the payment provider selected at checkout, such as Stripe or PayPal. The store receives payment status and transaction references. Payment providers process information under their own policies: Stripe Privacy Policy and PayPal Privacy Statement. Stripe Tax processes the information needed to calculate applicable tax, including order amounts and destination details.

We share information needed to fulfill an order with service providers and fulfillment partners. This can include the recipient name, delivery address, contact details and ordered items. We use DSers to coordinate supplier orders, including AliExpress suppliers. Fulfillment partners may be outside the United States, including in China, so necessary delivery information may be processed abroad. Hosting and technical providers process information needed to operate and protect the website. Information may also be disclosed when legally required or needed to address fraud, disputes or security incidents.

Cookies and embedded services

WooCommerce uses cookies and related storage for functions such as the cart, checkout, account login and remembered preferences. Payment services and embedded content may also use cookies or receive technical information when loaded. If optional analytics or advertising features are enabled, they may use identifiers to measure visits or campaign activity. Use any choices presented by the site and your browser cookie controls. Blocking essential cookies can prevent cart, sign-in or checkout functions from working.

Cart reminders and advertising measurement

The store has cart-recovery tracking enabled. When you begin checkout, the recovery service can retain the contact and cart information you enter even if you do not complete the purchase. It may use that information for cart reminders when follow-up messages are enabled. Contact us to stop cart reminders.

The Google advertising integration has Enhanced Conversions enabled. When active with the connected advertising account, it can send order information and contact details in hashed form to Google to measure advertising results. Hashed data is not the same as anonymous data. See Google Privacy Policy. Other enabled embedded or marketing services may receive technical information as described above.

Retention and your choices

We keep information while needed for order fulfillment, customer support, accounting, disputes, security and other applicable business or legal obligations. Different records may be kept for different periods. Contact us to request access, correction or deletion of information associated with you. We may need to verify the request and retain records where required for legitimate business or legal purposes.

You can browse without creating an account and use guest checkout. Browser settings can control cookies and saved data. Avoid submitting sensitive information that is not needed for an order or support request.

Security and changes

We use the store platform and service-provider controls to protect information, but no internet transmission or storage system is completely secure. This policy may be updated when store practices change. The date above identifies the latest update.

Contact

For questions about this policy or your information, email support@littlejoycity.com.